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Google Play Data Safety & User PrivacyPackage: com.mewaspices.b2b

Account & Data Deletion

App: Mewaspices · Developer: MEWASPICES · Last Updated: September 14, 2026

This official portal outlines how users of the Mewaspices mobile application (Android & iOS) and wholesale web portal (https://mewaspices.in) can exercise their right to request permanent deletion of their user account and associated personal data.

Steps to Request Account & Data Deletion

Method 1: In-App Deletion

From the Mewaspices Mobile App (Android / iOS)

  1. Open the Mewaspices app on your smartphone and log into your account.
  2. Tap on the Account & Settings tab (profile icon) in the bottom navigation.
  3. Under the Account & Engagement menu, select Privacy & Data Deletion.
  4. Review the deletion summary and tap Request Account Deletion.
  5. Confirm your request. Your account will be immediately queued for deactivation and personal data deletion.
Recommended if you currently have the app installed.

Method 2: Web Self-Service

No app install or active session required

  1. Use the Account Deletion Request Form below directly on this web page.
  2. Enter your registered 10-digit mobile number and registered email.
  3. Select your account role (Kirana Retailer, Vendor, or Consumer).
  4. Check the consent acknowledgement box and submit.
  5. You will instantly receive a unique Tracking Reference ID. Our compliance team will verify ownership and process the deletion within 30 days.
Ideal if you have already uninstalled the app or lost your mobile device.

Method 3: Direct Email to Grievance Officer

Send an email from your registered email ID to info@mewaspices.in with subject: Account Deletion Request - [Your Registered Phone Number].

Send Email

Data Retention & Erasure Policy

Data Permanently Deleted (Within 30 Days)

  • •Account Credentials: Full name, login phone number, personal email, salted password hashes, biometric session keys.
  • •Store & Delivery Addresses: Physical shop addresses, delivery destination coordinates, contact pincodes.
  • •Device & Push Notification Tokens: Firebase Cloud Messaging (FCM) & Expo device push tokens.
  • •Active Session & Shopping Data: Unsaved carts, rate alert watchlists, temporary browsing logs.
  • •Marketing Preferences: Subscriptions to WhatsApp catalogs and SMS promotions.

Data Retained Under Statutory Laws (6 Years)

  • •Tax Invoices & GST Records: Retained for a mandatory statutory period of 72 months (6 years) in accordance with Section 36 of the Central Goods and Services Tax (CGST) Act, 2017.
  • •Payment Reconciliation Logs: Razorpay transaction IDs, bank settlement UTR references, and credit ledger audit entries required by the Reserve Bank of India (RBI) and Income Tax Act, 1961.
  • •Signed Delivery Proofs: Consignment dispatch and recipient delivery OTP confirmations preserved exclusively for dispute resolution.
  • •Post-Retention Purging: Once the statutory 6-year retention period lapses, all remaining records are permanently anonymized or shredded.

Processing Timeline & Confirmation

Immediate deactivation • Identity verification in 48 hours • Complete erasure within 30 days

Digital Personal Data Protection (DPDP) Act & Google Play Store Compliant

Submit Account Deletion Request

Fill this online form to formally initiate deletion of your Mewaspices account.

The 10-digit number registered with your Mewaspices account.

Used to send your deletion reference confirmation.

Developer & Grievance Redressal

For questions, grievances, or urgent verification inquiries regarding your account data, you may reach our Data Protection Officer directly:

Developer / Business: MEWASPICES

App Package Name: com.mewaspices.b2b

Compliance Email: info@mewaspices.in

Official Website: https://mewaspices.in